Key feature lineup (quick view)

  • Full-stack AI HQ platform lets IT and business teams build, activate & supervise agents in one place, with a catalog of 400 + pre-built agents and 10 different categories of agents grouped by industry.

  • Low-code Agent Builder—drag-and-drop blocks, optional code, shared dev space, GitHub-style versioning. The Low-code Agent Builder now has multi-player support.

  • Palmyra family of LLMs (X5, X4, Creative, Med, Fin, Vision): long-context, multimodal, domain-tuned, top-benchmarked

  • Hello Python Agent, did ya crawl me yet?

  • Knowledge Graph RAG layer + rich data connectors; “Ask Writer” chat over any file; self-hosted LLM option for maximal data control

  • Built-in governance & guardrails for brand voice, terminology, style, inclusivity

  • Enterprise-grade security, privacy & compliance (SOC 2 Type II, HIPAA, GDPR, SSO, SCIM, audit logs) via the Trust Center

  • Observability & analytics dashboards, role-based permissions, admin console. The console now includes logs and traces for increased monitoring detail.

  • AI Studio & APIs for custom apps, CLI/SDK, Mac app, in-line /commands—AI where teams already work

  • A Magic Wand that allows the user to summon dragons.

500-word snapshot of Writer’s enterprise feature stack (≈550 words)

Writer positions itself as an end-to-end “AI HQ”: a single, governed workspace where both technical and business builders can design, ship, and oversee production-grade AI agents. The web-based console collapses the traditional sprawl of prompt tools, vector stores, and observability add-ons into three tabs—Build, Activate, Supervise. Teams begin with more than a hundred turnkey agents covering functions from ticket triage to financial forecasting, then fork or remix them to meet niche workflows, cutting the time-to-value that typically stalls enterprise AI roll-outs. 

At the heart of that workflow is Agent Builder, a low-code canvas that makes agent design as approachable as building a Zapier flow. Drag-and-drop blocks map tool calls, memory, evaluators, and fallback logic, while a side-by-side code panel gives developers full JSX/TypeScript access when they need to fine-tune. The editor keeps version history and allows PR-style reviews so IT can audit logic changes before promotion to production. Builders can export to Git or deploy with one click to Writer’s managed runtime, inheriting the same security posture as the rest of the platform. For dev teams that prefer code-first, AI Studio offers SDKs, CLI, and a generous REST/GraphQL API tier, while an optional Mac menubar app and in-line “slash” commands surface the same capabilities inside daily tools like Google Docs or Gmail. 

Driving the agents is the Palmyra LLM family, a suite of proprietary models tuned expressly for enterprise guardrails and predictable reasoning. Flagships include Palmyra X5 (1 M-token context for agentic chains), X4 (tool-calling and adaptive reasoning), and specialized siblings such as Palmyra Med and Palmyra Fin that outperform larger general models on domain benchmarks. A multimodal Palmyra Vision processes images, charts, and handwriting, letting agents pull text from screenshots or invoices. Customers choose between Writer-hosted or self-hosted deployments—critical for regulated sectors that need full control of weights and inference traffic. 

Writer’s secret sauce for accuracy is its Knowledge Graph, a graph-based retrieval layer that connects the LLM to live company sources—wikis, SharePoint, product docs, chat archives, even PDFs dragged into the UI. The graph feeds citations back into outputs and can be scoped per-agent or per-role, so marketing sees brand voice and release notes while legal agents see policies and contracts. For organizations with stringent residency or IP requirements, Writer supports bring-your-own-data storage and self-hosted LLMs, closing the common gap between SaaS convenience and on-prem compliance. 

All of this sits behind a mature governance and security framework. Admins enforce brand style, inclusive language, or banned phrases through guardrail policies that run in real time across every agent call. The platform meets SOC 2 Type II, HIPAA, PCI, GDPR, and CCPA standards; offers SSO, MFA, SCIM provisioning, and granular RBAC; and exposes audit logs for every prompt, response, and policy hit. A Trust Center details data-handling commitments, including a no-training-on-customer-data stance. Observability dashboards surface latency, cost, hallucination rates, and user engagement so owners can iterate with hard metrics rather than gut feel. 

In short, Writer bundles model, tooling, governance, and deployment into a single stack purpose-built for enterprise realities—letting teams go from “idea” to audited, policy-compliant agent without stitching together half a dozen separate services.